Returns & Exchanges
Because all House of Archer products made specifically for your order, we are unable to accept returns or exchanges for sizing, colour preference or change of mind.
Damaged or Defective Items
If your item arrives damaged, defective or incorrect, please contact us within 24 of delivery with your order number and a clear photo of the issue. We will arrange a replacement or refund at no cost to you.
Lost Orders
If your order has not arrived within the estimated delivery window, please contact us and we will investigate with our fulfilment partner.
Questions?
Reach us via our Contact page. We read every message.